What is Emotional Intelligence, and How to Improve It?

Probably each of us has met people with high logical and mathematical intelligence. Admittedly, most people do not want to associate with some of these people. Thus, rational intellect provides only logical thinking, not emotional. Therefore, in successful people – strong leaders, more emotional intelligence (EQ-Emotional Quotient) comes to the fore as a decisive factor. Even people with high emotional intelligence and an intermediate level of logical-mathematical thinking achieve more than those with high logical thinking. At the same time, emotional intelligence should not be understood as a reflection of logical-mathematical intelligence, nor as to the domination of emotions over the mind.

What is Emotional Intelligence, and How to Improve It?Emotional intelligence is a set of resources that allows you to manage and use your feelings and others when performing large-scale tasks.

The concept of emotional intelligence was first introduced to psychology by H. Gardner, P. Salovey, and J. Mayer’s research in the 1980s. However, emotional intelligence theory began to be used more and more after the publication of Daniel Goleman’s book Emotional Intelligence (1995).


According to Goleman, emotional intelligence includes the following elements:

Self-awareness – the ability to understand and appreciate their emotions, self-confidence;

Self-management – the ability to manage their emotions, reliability, adaptability, and optimistic thinking;

Social sensitivity – empathy, attention to others within the organization;

Relationship management – inspiring leadership, influence, and leading others’ development, leading to positive change, conflict management, and working collectively.

Although there is no precise mechanism for measuring emotional intelligence, psychologists have identified some indicators indicating high emotional intelligence. Note that, unlike logical-mathematical thinking, emotional intelligence can be developed regardless of age. Therefore, to achieve success in both work and personal life, you can take the following indicators as a recommendation to increase your emotional intelligence:


10 Golden rules for increasing the level of emotional intelligence:

  1. Enrich your emotional vocabulary.

Everyone experiences certain emotional states, but they have difficulty expressing their emotional state. Studies have shown that only 36% of people are able to accurately express their emotional state, which in turn allows them to accurately determine the cause of the situation and deal with it.


  1. Take an interest in people.

Everyone with emotional intelligence is interested in the people around them, whether they are introverts or extroverts. This, in turn, allows you to visualize the situation in which the person you are communicating with, and thus avoid possible disagreements and conflicts. As the proverb says, “Do not do to others what you cannot do to yourself.”


  1. Easily adapt to changes.

People with emotional intelligence are more likely to adapt to change than avoid change and even make plans before the change.


  1. Be able to say no.

Learning to say no to yourself and others when necessary is an indication of a high level of emotional intelligence.


  1. Do something for free or give a gift.

An unexpected gift always makes a strong impression. For example, you talk to the person you are talking about the author you like, and at the next meeting, you can form a good relationship by donating one of the author’s latest books.What is Emotional Intelligence, and How to Improve It?

  1. Enjoy your achievements.

When you feel happy about the happy moments you have in life or the achievements you have made, the amount of the stress hormone cortisol in the blood decreases, and as a result, your physical and mental condition improves.


  1. Get enough sleep.

Insomnia is one of the factors that reduce emotional intelligence. That’s why it’s crucial to get enough sleep during the day.


  1. Don’t let anyone upset you.

If you change your mind about what others think, you are no longer in control of your own life. People with high emotional intelligence take a positive approach to every issue. It should be noted that optimistic people are quicker to absorb new information and make the right decisions.


  1. Be able to relax.

It is vital to rest in order to get rid of the tension created in our body due to our activities. Of course, the decisions we make and the steps we take under stress do not make us successful. Do not deprive yourself of rest.


  1. Do not strive for perfection.

Many people quickly lose interest when they fail because of perfection and, as a result, their emotional state worsens. It would be better to do the work in parts and use modern technological solutions.

Human resource professionals can use Human Resources Management Systems to manage human resources and related processes throughout the employee lifecycle. Farsight is one of the best technological solutions for processing scalable HR operations faster and smarter.

Let’s not forget that we should not give any opportunity to our emotions to have control over us, we must control our emotions, and our emotions directly affect others’ emotions.

Gunay Teymurova

HR Consultant

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