Farsight provides consistent support and solutions to enable your success. We take our clients' satisfaction very seriously and offer personalized support services to help you make the most of Farsight tools and modules.
Deployment, configuration, rollout, implementation, and beyond - we are with our clients at every step of the way, working with them as partners and helping them derive maximum value from our products. At Farsight, we are rooting for your success.
Transition and Onboarding
We help you execute a rapid transition to Farsight’s HR management solutions and get acquainted with our user-centric product features. Our team brings you up to speed on how to use Farsight solutions with onboarding and configuration support. We work with you to build a stable and strong foundation to help you hit the ground running.
Resources and Learning Material
Whether your HR team needs support during configuration or to set up design custom workflows, we offer detailed resources and learning material. FAQs, toolkits, tutorials, webinars, and blogs - we have a comprehensive library of resources to ensure your success with Farsight. We are constantly updating our resources with new and insightful content to support our clients.
Customization and Integrations
All Farsight solutions have been developed in-house with industry expertise. This means that we offer full support in customizing features and functionalities. We also help you integrate external services, data sharing and analytical tools, plug-ins, and other third-party tools to create a seamless user experience. We ensure that Farsight tools and features work effortlessly for you.
Accessible Helpdesk
Our helpdesk and support team is always accessible to help you troubleshoot any challenges you may face. No matter how trivial or complex the question, we will provide the answer and support until it has been resolved. You can call, send an email, or contact us, and we will get back to you within 24 hours.
Expert Support
With Farsight, you get dedicated support from domain experts and managers who will offer recommendations, best practices, and valuable insights. Experts who know the ins-and-outs of the industry and have helped develop Farsight solutions will assist you in planning and implementation. Our experts will provide quality support to help you make the most of Farsight solutions.
Performance Optimization
We offer support and guidance to help you achieve specific outcomes, focus on high-priority goals, and implement Farsight tools in synergy with your company policy and processes. We have a focused team that works continually with all our clients to help them utilize Faright solutions in meeting their goals, optimize performance and improve efficiency during implementation.
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